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Taking Care

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Taking Care


Mattresses from The British Bed Company are handmade by expert craftspeople using some of the finest traditional materials. To ensure your mattress retains all of its great quality, we recommend that you follow these simple care guidelines:

  • Make sure you regularly rotate your mattress from top to bottom.
  • Some mattresses also require you to flip them over (see mattress label).
  • Routinely air the mattress.
  • Keep the mattress flat and use only in conjunction with an appropriate bed frame or divan base.
  • Do not jump or stand on the mattress.
  • Except when getting in or out of bed, avoid sitting on the edge of the mattress.
  • Do not bend, fold, roll or drag the mattress.
  • Do not wet the mattress.


Our divan bases are built by skilled craftspeople using traditional, time-honoured techniques. To maintain your divan’s top quality, we advise that you observe the following:

  • Ensure the divan base rests on a level surface.
  • Occasionally check that the legs or castors are securely in place.
  • When moving the divan from one room to another, remove the clips holding the two halves together and move each half separately; do not attempt to move the divan in its entirety.
  • Do not stand or jump on the divan base.
  • Do not drag the divan base.
  • Do not overload the drawers.


We take great care in manufacturing top-quality ottomans that are reliable and safe for you to use at home. Ottomans use powerful pneumatic pistons to lift up your mattress. Therefore, in the interests of safety, we recommend that you adhere to the following guidance:

  • A minimum of 2 people must install an ottoman bed.
  • When rotating or turning your mattress, take care not to activate the lift mechanism.
  • Do not leave small children or pets unattended when the ottoman is open.

Our family-run business crafts bespoke mattresses, divans and ottomans by hand, using some of the finest locally sourced materials. We take great care manufacturing the best bedroom furniture that the UK has to offer, all skilfully handmade with British ingenuity and pride.

Contact Us

Salhouse Rd, Norwich, NR7 9AJ Phone:01603 256847
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